Also the quality of their pianos appeared to be higher than the other shops we visited, it was actually quite tricky to pick one out as we couldn't find fault in any of the pianos we were interested in.Delivery was only a few days after we purchased the piano, which went really well. The showroom is very well laid out, plenty of space to view and play the pianos.The personal service we received at the shop and via email convinced us that they would look after our piano for years to come. We had demonstrations on a few pianos, and then left in peace to play them ourselves. Their staff are very polite and we felt relaxed when trying the various pianos, without being bothered by sales people listening to every note you play. Prior to shipment, Jonhad brought to our attention several blemishes on the case, which had been expertly fixed by the Piano Shop prior to shipment we cannot detect those spots even upon close inspection.We had watched online videos of brand new pianos being uncrated from other dealers and felt that the crating/packing of our instrument was even more substantial and protective.Our piano came in under our budget (and much lower than what we would have paid from a local dealer) and we loved working with Jon and all the people at the Piano Shop.Plus, we have a better story to tell than just going to a local shop and buying a piano!Īfter spending much time researching pianos and visiting various showrooms we purchased one from the Piano Shop Bath. He contacted a world renowned fine arts shipper and got price quotes for air and sea so we would know the complete cost (no hidden fees).After doing some more research, we decided to purchase the piano and ship by sea.About 9 weeks after the purchase, the piano was delivered and installed into our home in pristine condition. However, before we made our decision, Jon listened carefully to what we wanted, answered all of our questions, and provided us with numerous pictures, videos and even sound clips (from Diana, a Piano Shop Pianist). the cost of shipping a largeinstrument from England to the US. attempting to buy a piano sight unseen, 2. Then, we came across The Piano Shop Bath which happened to have the exact piano for which we had been searching.We contacted Jon Kelly of the Piano Shop with a little hesitation: 1. Local piano shops were expensive, did not carry the exact piano for which we were looking, and did not seem to want to listen to what we desired. We had been looking for a specific grand piano for several months in the US.
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